1. The beneficiary submits the request and uploads a photo of the site.
2. The department receives the request, reviews the data/attachments, and updates the request status.
3. If incomplete, the request is returned to the beneficiary for completion.
4. If complete, the request is studied and approved or rejected. If rejected, the beneficiary is notified of the reasons.
5. If approved, the required work is executed, the request is closed, and the beneficiary is notified.
