Reporting lost items

The Riyadh Municipality offers a range of digital platforms and telephone services that enable citizens and residents to report lost items and violations in public places such as parks and markets. These services aim to facilitate communication and ensure a prompt response from the relevant authorities.

The key platforms include:

1. “My City” App:

   • The “My City” app is one of the modern tools launched by the municipality to simplify and expedite the process of reporting lost items and violations. Through the “Balagh 940” service available within the app, users can submit detailed reports that include a description of the incident and its exact location using GPS, with the option to attach supporting photos to strengthen the report.

   • The app is available for download on:

     • iOS devices

     • Android devices

2. Unified Emergency Number (940):

   • Individuals can directly contact the Riyadh Municipality Emergency Center by calling the unified number 940, where the center receives reports 24/7 and forwards them to the relevant authorities for prompt and efficient handling.

Utilizing these diverse platforms facilitates the process of reporting lost items and violations, contributing to improving the quality of life and enhancing safety in the city of Riyadh.